FAQs and Support

ORDER

How do I buy these products?
How do I view or cancel or change my order?
Whom do I call to fix a problem with my order?
Where is my stuff?
How do I manage my account?
What are the shipping rates and policy?
Is there a return policy?
How do I place a bulk order for my college?
What are the different modes of payment available to me?
What does depositing in the bank or bank transfer mean?

CERTIFICATION

What is Adormi Certification?
How do I enroll?
Where will I find the Certification Serial Number?
What are the pre-requisites for taking certification?
How many attempts can I make?
What score do I need to obtain a certificate?
How will I get my certificate?
How do I prepare for certification exam?
What is bronze/silver/gold/platinum certification?
What is the value of Adormi certificates?
How do I get the certificate after I take the test?

PRODUCT

What are the contents of a Adormi Product?
How do I become a Adormi sales representative?
My product does not work what do I do?
What is Build-it-yourself Adormi Product?
What else is in the CD?
What are the dimensions and weights of the Adormi Products?

BENEFITS

How is this product beneficial for me or for my kids?
Which product is most useful for 7th, 8th, 9th or 10th grader?
Is it part of the curriculum?
Will Adormi product help my child to get admission into engineering college?
Is price competitive?
Can this product be used in science exhibitions?

BUILDING THE KIT

How long will it take for my child to build it?
What does the student do after building the product?
What else do I need to make this product?

LOSS OR DAMAGE OF COMPONENTS

What if I lose my CD?
What if I cannot view contents of CD?
What if I lose components?
What if I de-solder an entire track?
What if I solder wrong component by mistake?

TECHNICAL SUPPORT AND SAFETY

I don't know any electronics what knowledge should I have?
Will I be likely to get a shock with the product I build?
Does it need my help or child could do it by themselves?
Is there any support offered if my child gets stuck at a certain point?
What age group is it appropriate for?
What is Adormi Limited Hardware Warranty?

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ORDER

How do I buy these products?
You can buy these products online via one of our methods of payment like bank transfer, cash on delivery or mailing cheque/DD to Adormi address.

How do I view or cancel or change my order?
You can view your order in order history tab of your account. To cancel or change your order, contact Adormi Support Team at support@adormi.com.

Whom do I call to fix a problem with my order?
Contact Adormi Support Team at support@adormi.com or fill in the contact us form clearly mentioning your problem.

Where is my stuff?
Once we ship/courier your device you can monitor its location through a tracking number.

How do I manage my account?
Login to your account and make the necessary changes by clicking the Edit Account tab.

What are the shipping rates and policy?
For shipping rates and policy, go to Privacy Policy Page.

Is there a return policy?
If Adormi sticker has been broken we do not take back the products. The products are QA tested each part in the box is well labeled and identified it. Adormi also provides extra components in the box along with soldering lead for each product to be assembled.

How do I place a bulk order for my college?
Contact Adormi Support Team at support@adormi.com or Adormi Sales Team at sales@adormi.com or fill in the contact us form.

What are the different modes of payment available to me?
We offer the following modes of payment:
1.    Credit Card
2.    Debit Card
3.    Net Banking
4.    Cash on delivery
5.    Bank Deposit/Bank Trsnsfer
6.    Cheque/DD

For further queries or assistance regarding payment options, please send an e-mail to sales@adormi.com or contact us at - +91 9731154690.

What does depositing in the bank or bank transfer mean?
This is one of the payment options available for purchase of Adormi products. Customer will need to make a deposit in the bank. Once we confirm the deposited money in our account, we will ship your products.

The account details are given below.

BENEFICIARY NAME OXYS TECHNOLOGIES PRIVATE LTD
ACCOUNT NUMBER 04761250000277
BANK NAME SYNDICATE BANK
BANK ADDRESS NGV -ROAD BRANCH
KORMANGALA
BANGALORE -560043, KARNATAKA
NEFT/IFSC/RTGS SYNB0000476

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CERTIFICATION

What is Adormi Certification?
Adormi Certification program is a unique certification program to help you assess your knowledge on the Adormi product you have assembled. Adormi products include everything you need to learn to get certified in the CD provided with each Adormi Kit like classroom circuit theory, core technology overview, real life application of assembled kit and industry overview of the kit industry segment. You will be asked questions only on the industry segment, core technology and theory pertaining to the purchased kit.

How do I enroll?

  • This certification can be taken in the convenience of your own home or institute via the internet at Certification Page
  • To enroll you must buy an Adormi product, enter the
    • Unique certification serial number
    • Adormi Product number
    • Personal details

at the certification logon page and get started.

Where will I find the Certification Serial Number?
You will find certification serial number on the CD case included in the Adormi product

What are the pre-requisites for taking certification?

  • No pre-requisites for this certification. All you need to know is available in the CD provided with the product.
  • The questions will be a mixed bag in complexity and will be on the following sections of the product manual
    • Classroom circuit theory
    • Core technology overview
    • Real life application of assembled kit
    • Industry overview of the kit industry segment of the purchased product
    • Basic components

You will be asked questions only on the industry segment, core technology and theory pertaining to the purchased kit.

How many attempts can I make?
You will be asked a set of questions to get certified. You are allowed to attempt the certification questions as many times as you want. The questions will change from one attempt to another. The minimum passing percentage is 90%.

What score do I need to obtain a certificate?
You must secure 90% or higher to pass the test and get the certificate.

How will I get my certificate?
While enrolling please provide your correct email and physical mailing address. The certificate will be mailed to your mailing address on completion of the certification exam with passing percentage.

How do I prepare for certification exam?
Adormi products include everything you need to learn to get certified in the CD provided with each Adormi Kit like classroom circuit theory, core technology overview, real life application of assembled kit and industry overview of the kit industry segment. You will be asked questions only on the industry segment, core technology and theory pertaining to the purchased kit.

What is bronze/silver/gold/platinum certification?

Certification Type Total Certificates Required
Bronze 3
Silver 4
Gold 5
Platinum 7

 

What is the value of Adormi certificates?
They help you evaluate your newly acquired skills. Adormi certificate is recognized in the industry. Adormi also works with several electronics companies to create new products. When looking for a summer internship or a job, Adormi certificate will be handy to create a strong resume. Visit Adormi website for more details.

How do I get the certificate after I take the test?
You will get a hard copy of the certificate mailed to you on completing the product certificate.

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PRODUCT

What are the contents of a Adormi Products?

  • PCB Hardware, ALL components and power supply
  • Pictorial Step-by-Step Guide
  • Interactive Instructional Videos
  • Testing and Troubleshooting Guide
  • Classroom Circuit Theory
  • Core Technology Overview
  • Real Life Applications of the Assembled Kit
  • Market Trends of Kit Industry Segment
  • New Project Ideas Using The Kit
  • Career Planning Guide

How do I become a Adormi sales representative?
Contact Adormi Support Team at support@adormi.com or Adormi Sales Team at sales@adormi.com or fill in the contact us form.

My product does not work what do I do?
Contact Adormi Support Team at support@adormi.com or fill in the contact us form.

What is Build-it-yourself Adormi Product?
Adormi Technologies provides simple build it yourself electronic products to engineering colleges and Schools. These are real life application products which a student could build at home. Some examples are build a phone, lie detector, treasure finder, Electric organ etc. Adormi provides all components including, step by step pictorial guide, and videos to build these products and troubleshoot. The product also includes basics you need to know i.e. electronic fundamentals, class room theory, real life applications and no-cost certification on-line test program. This product will help you or your child get interest in Science and prepare for the engineering colleges. For engineering college grads, it will help to get a job.

What else is in the CD?
In addition to pictorial step by step assembly guide, videos and testing, troubleshooting guide, CD also includes electronics fundamentals, new applications ideas using the kit. Some advance kits also include overview of electronics market, career path and internship options for your child. All CD's come with a unique certification key to enable them for a test online.

What are the dimensions and weights of the Adormi Products?
The weights and dimensions of boxes vary based on product. They range typically from 300- 500gms. Also dimensions vary from 25cm x 17cm x 5cm (L x W x H) - 28cm x 20cm x 5cm (L x W x H).

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BENEFITS

How is this product beneficial for me or for my kids?
This product will help children develop interest in science, understand it better and retain it longer. It will help them get excited in Science or Engineering career. Adormi products are mapped to school topics; students would learn physics in a fun way and become strong in fundamental concepts. It will give them sense of accomplishment that they actually built a real life product which they can keep for personal use. Several international schools and school/colleges in America and Europe use these kind of products in their curriculum. This will spark creativity in students and help increase confidence level, independent thinking and encourage innovation.
Several products are already mapped to Physics 8th, 9th and 10th physics curriculum.
These products are perfect for Science fairs and for active science learning. These are perfect gifts for older children.

Which product is most useful for 7th, 8th, 9th or 10th grader?
We recommend following products for the beginners:
Electronic Organ, Rain Alarm, Automatic traffic light
If your kid has already build some electronic products in the past then we recommend him to pick anything in our list of products from basic to advanced, Basic products have less complexity and are easier to build, generally for lower grades and people with less experience, concepts of lower grades are explained in those products. Intermediate and advanced products are recommended for higher grades with tougher classroom theory.

Is it part of the curriculum?
Adormi products are mapped to Physics curriculum for 8th, 9th and 10th graders. Some examples are: Electronic Organ, Treasure Finder, Lie Detector
Adormi products are not mandatory in the curriculum but highly recommended for your kid to get hands on learning and grasp subject better. Building these products while learning class room theory will ensure your kid has very strong foundation for science fundamentals.

Will Adormi product help my child to get admission into engineering college?
Adormi products help to create strong interest in the engineering curriculum for the kid. Several overseas and private engineering colleges ask to write an essay on your accomplishment. Building Adormi products with their practical applications will help your kid to write a good case for his or her application. Your child will also excel at the engineering college because they will have prior practical knowledge in electronics and science.

Is price competitive?
Adormi products with all the hardware including power source, software and other material with certification program is absolutely a good deal. No other company in the world provides so much value in one box. Products are extremely high quality and very cheap. Several products affordable and are below Rs 1000.

Can this product be used in science exhibitions?
Absolutely, Child could use this product to display at the science exhibition and win some prizes. This product is ideal for these exhibitions.

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BUILDING THE KIT

How long will it take for my child to build it?
It will take 1 day to 1 week to build the product and test it. We recommend children to read through entire material and take the on-line certification test. It needs very little adult supervision but it's good to provide some guidance in the beginning with the material that is already included in the box. No prior knowledge is required to build this product.

What does the student do after building the product?
These products could be used in real life. A solar garden light could work outside your home in a balcony. Intercom system with doorbell could be used at your front door/or room. All of Adormi products have real life applications details of which are included in the CD with comes with the box.

What else do I need to make this product?
All Adormi products require assembly. That is the fun part for kid. Product needs soldering which means putting molten metal to stick components. Soldering instructions are included in every product. Soldering kit is also available with us AG7G1B01 Beginner Soldering Kit. This needs to be bought separately only once. This can be reused multiple times to build more than one product. It will also be useful in the engineering colleges.

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LOSS OR DAMAGE OF COMPONENTS

What if I lose my CD?
Along with each box is a paper which tells you the CD certification key which is unique to every box. Use this certification key to log on to the website and see all documents in pdf and video related to the product.

What if I cannot view contents of CD?
CD is supported in Windows, and required plugs to view videos and flash. If however, you use Mac or Linux you can look at instructions printed on the piece of paper inside the box and you can go to downloads

What if I lose components?
All Adormi products come with extra components eg. Resistors , LED's and capacitors. If you do not have the exact value you can always use in series or parallel to make approx. values.

What if I de-solder an entire track?
Adormi PCB's are design for novice users and can withstand soldering and de-soldering a few times. However if the heat it too high or you accidently remove a track you can use a simple piece of wire to connect two of components to mimic the track removed.

What if I solder wrong component by mistake?
You can always de-solder a component and re-solder it back. Follow instructions to solder and de-solder in video and electronic fundamentals.

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TECHNICAL SUPPORT AND SAFETY

I don't know any electronics what knowledge should I have?
You don't need to know anything. Please make sure you read Electronics fundamentals and watch soldering video in addition to other material provided in the CD to help you identify and understand components.

Will I be likely to get a shock with the product I build?
All school products are non-shockers. They operate on battery power or 9V DC power. The only thing you need to be careful about is soldering iron because it is extremely hot. You must watch soldering video before you begin building the product.

Does it need my help or child could do it by themselves?
Adormi products come with full tutorial. No prior knowledge of electronics is required. A fundamental guide is also included with pictures and easy to remember formulas. If your child is curious then he will figure out everything by himself or herself. You could help in the initial soldering phase but it's not necessary. Kid could simply insert the CD into PC and go through the material while building the product.

Is there any support offered if my child gets stuck at a certain point?
Yes you can always write to Adormi support support@adormi.com, or chat online with Adormi staff or call Adormi office in case of questions.

What age group is it appropriate for?
We recommend these products to children of ages 10+.

What is Adormi Limited Hardware Warranty?
Adormi Limited Hardware Warranty

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